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Can I access my MED’PROFILE all around the world?
Yes. By providing three different ways of access, you can reach your MED’PROFILE from electronic devices independently of the country.
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With MED’PROFILE Web, can I access my MED’PROFILE from any computer’s operating systems?
Yes, MED’PROFILE Web is accessible through the Internet, regardless the operating systems (Windows / Mac OS…) of the computer.
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With MED’PROFILE Card, can I access my MED’PROFILE from any computer’s operating systems?
MED’PROFILE Card can be currently read with Windows systems only. It will be soon compatible with Mac and Linux.
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If I am unconscious, how a doctor can get access to my MED’PROFILE?
With your MED’PROFILE Card in your wallet, the doctor will be able to have access to your MED’PROFILE by scanning your enrolled fingerprints on the MED’PROFILE Card’s sensor. The access to your MED’PROFILE will be available only with your physical presence
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Which languages are available in MED’PROFILE?
Currently, MED’PROFILE is accessible in English, French, Spanish, German and Italian for reading and editing. Additional languages will be available soon.
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How can I apply for MED’PROFILE?
You can apply directly through SWISS MEDBANK or visit one of our partners.
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How to open a MED’PROFILE for a minor?
By providing his legal guardian’s written approval with the application.
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Which level of security is guaranteed for my data stored in MED’PROFILE?
Your data are stored on a server which has been selected for its security features, which benefits from a highly secure infrastructure and follows the highest standard of security. The complete communication of data from SWISS MEDBANK to your MED’PROFILE over the Internet is encrypted according to the standard SSL technology. The key size of the RSA encryption is 4096 bits.
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What happens if I lose my MED’PROFILE Card?
Your fingerprints are unique; MED’PROFILE Card is accessible only with your enrolled fingerprint or your access codes. Like a credit card, further 3 trials of wrong access codes, your MED’PROFILE card will be deactivated.
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Can I store medical reports and medical images in my MED’PROFILE?
Yes. In the sections Diseases, Surgeries and Med Tests, you are able to attach to a disease, a surgery or a medical test any document in electronic format.
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How to load medical images which are on a CD and that I cannot open on my own computer?
Most of the medical images you are provided with are in a specific format which requires downloading specific software for reading. MED’PROFILE converts automatically these images in a universal format directly from your MED’PROFILE. A detailed user manual is provided with MED’PROFILE.
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Can I store old hard copies of x-rays in my MED’PROFILE?
Yes, you first have to digitize them with a specific scanner. SWISS MEDBANK is equipped with such a tool and proposes a service of scanning and storage. However, check with your physician if it is necessary that you store such x-ray in your MED’PROFILE.
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Is my doctor able to complete my MED’PROFILE?
With your presence, your doctor can complete your MED’PROFILE. By December 2013, you will have the possibility to appoint Co-Members with specific rights of use of your MED’PROFILE.